Frequently Asked Questions
Everything you need to know about Rust 1894 craftsmanship and service.
What is the typical shipping timeframe for my order?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a refund or an exchange for a different size or style.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your leather goods made from genuine materials?
Yes, Rust 1894 pride ourselves on using 100% full-grain leather and premium textiles sourced from sustainable suppliers to ensure lifetime durability and a classic aesthetic.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Rust 1894 apparel?
To maintain the quality of your items, we recommend following the specific care label instructions. Generally, we suggest cold washing for cotton and professional leather cleaning for our outerwear.